tezzie

Yes i had my 3 dogs here and was absolutely awful!! my dogs were not trained what a joke! massive scammers that talk the talk but dont walk it! not even one step! i wanted my dogs socialised and help to be more calm and less reactive. Welli dont think they had a clue about this they just talk as if they are the best at this. my dogs including Pomeranians were trained using cocker chains! now this just looked silly especially for the poms. I had a ridgeback too and she was really sad and scared. she had sores and came out more aggressive and reactive. It was obvious and so sad for me to see that my pets basic needs were not met. The basic needs food, exercise attention and love. My dogs were not socialised or exercised. You cant see where the dogs are which is a big red flag. They tell lots of stories. What i believe happened while i was away was that my dogs were locked up and thats where they stayed. a bit like a jail cell for the time i was having a good time travelling through Europe. All the time thinking my dogs were in good hands. This was incorrect. My dogs were suffering, and i am gutted! i paid for a service that they faked! i was not provided any photos not even one photo and i was away for 10 weeks. How sad. If i wanted to see photos of my loved ones that was a cost of $650 as that was their 'photo package'. The webisite is all fake. Looks professional but they are far far from professional. i was charged $400 in transactions fees. It was always just plus plus. In all for training of 3 dogs and boarding we paid just shy of 18K. I was expected that would of been really great with the dogs and the dogs trained so well. but no they were not. The dogs may have been trained on the chocker like a few days before pick up. That would be the maximum extent i would say they put into the training. Oh not to mention 4 weeks before returning our girl Pom had a pup. We did not know she was pregnant, and apparently they did not know. Thats how observant they were with our pets. They did not even contact us. They send us a text message the night before pick up and as with all the text messages sent they were short and rude. They told us 'we have a surprise for you". That was the surprise a pup. But only one pup????? very suspicious. umm where are the other pups? These pups were incest. pure poms but incest as was from the brother. Then that pup was not trained for 4 weeks. Still charged for it but. The other big dog i told was a menacing dog but hey charged me for a dangerous dog. They said she was fine but still charged the high prices as an agressive dog. Then said after when i complained 'you never told us your dog was agreesive". Arrrhh yes i did thats why i wanted her in training to not be reactive and agressive, and they changed me for the aggressive. Every thing said ends up being all muddled and obviously of dishonestly. They talk bad about Australia and Australians. They are not Australians either. But just very miserable people. My poor dogs!! im so sorry i left you in bad hands. They will never have that happened again. I had to take my dog to another trainer, a real trainer. I looked into this more and these guys went by another business name previously and this licence or business ABN was cancelled. not sure why but interesting, also they are not affiliated with any verified dog training centres. Do your research as i found out there is not actual regulations for dog trainers. So my advise would be firsly NEVER take your dog tor pet o this centre as it is not a good vibe they are unkind and use inhumane training practices of a chocker chain. go to verified and accredited dog training and boarding centres. I am in the middle of taking legal action and requested part refund. i hope this report helps someone out there. oh and one more thing dont do what i did and look at the review rating of 4, as i sussed this out a bit more too, and my findings are that they have a lot of fake reviews. trust the negative reviews. like read these as you mist read under the google reviews just to see some of the customers experiences. its absolutely wild. Im not sure how these guys are even in business, and i guess because its not properly regulated. I am advocating with animal rights activist and lawyers to get this place investigated. i think we need a class action against this business what is happening within that compound? the vibe is not good and too many really really bad experiences! have a read on them.. the