I got my PetPlan renewal for Boston (I had to email them asking for it, normally it arrives in the mail about a month before it's due and two weeks before the time I thought it was due I started getting worried that I hadn't got it, so emailed and a few days later they sent it). Nearly fell over when I saw it increased from $600 to $770, and my excess went from $125 to $150 (which wasn't explicitly stated, but I knew my excess had previously been $125, and the chart listed it as now being $150. It had already increased from $100 the previous year
Couldn't find anywhere on FB to write anything, either they had closed their wall or my FB app was being dumb so I went to twitter. They replied saying they would contact me directly, but I didn't think much of it and didn't hear from them for close to a week.
Someone rang me yesterday and I was surprised, she was nice and explained the reason for the increase which seemed like [email protected]
to me. Said the old fee structure was based on a model that meant you were charged the same regardless of dog breed or state , whereas now it's based specifically on dog breed (they didn't mention size, just breed) and the state you live.
Based on that, I'd be expecting some breeds to come down in price, as if it was 'averaged' then some would have been paying more to make up for those who were paying less (for the whole average thing to work out) but I've yet to come across any breed who has gone down/stayed the same.
The girl I spoke to said she agreed with me about personal circumstances not being taken into consideration (registered breeder, health testing vs BYB etc) as even with car insurance they take into consideration personal circumstances when calculating premiums and said any comments/complaints etc could be directed to [email protected]
I reckon most other insurers will follow with large increases soon, once one has done it, it's not usually long before they others realise they can too!