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JulesP

Nature's Gift

13 posts in this topic

JulesP   

After Amber decided that the Hepatic dry food was poison I tried her on the Nature's Gift semi moist and she liked it. So I've been feeding that for about 5 years. She actually improved in condition on it. 

 

I don't know what is going on with Nature's Gift but for the second week the stocks in general are low and the Semi Moist has been out of stock. I've been stressed that they stop making it anyway as there isn't anything else like it on the market. 

 

Does anyone know what is going on? Don't need this stress at the moment!

 

Went to Petbarn and the Greencross vet was still open but they didn't have any hepatic food and wouldn't sell me anything else. Said I could go and buy something in the normal section.....

 

 

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Coles are selling semi-moist roo on ebay. Is that the type you're looking for? 

Nothing worse than not being able to find a much needed food. :( 

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JulesP   

Yes that is what she eats! It is the the second week it has been out of stock. Well she isn't eating anything but roast chicken at the moment but I need to transition her back to normal food. 

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I check ebay for everything :laugh: 

Hepatic dry and tinned went down like a lead fart with my dear departed boy. He would rather have eaten nothing at all so I totally get why you're stressing. :heart: 

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Boronia   

try your nearest IGA they may have it as I Googled and they seem to stock it

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JulesP   

It is stocked in lots of places but even the tins were out of stock in my Woolworths so something must be going on. My local IGA sells the tins but I can't remember seeing the dry in there. 

 

When I first got NG tins it was from their factory a loonnnnggg time ago! 

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Snook   

Could you ring the Nature's Gift people and ask them for local stockists who have recently received orders of the product your looking for? I've had a couple of businesses do that for me when I couldn't find what I was looking for anywhere. 

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I have recently started feeding my oldie the NG tinned and she loves it ! She is getting fussy in her old age so i am happy for her to eat something she loves.

 

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JulesP   

NG have not responded to my query - not amused. 

 

Petbarn/Greencross vet did respond to my whinge. Waiting to hear how they are going to solve the issue. 

 

My Hepatic food went missing at the vets today, sigh. The vets are going to order more and deliver to me, so much better customer service! 

  • Sad 2

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Snook   

That's really poor that Nature's Gift didn't get back to you. 

 

I hope you've been able to source the food you need and that Amber is doing well. 

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JulesP   

Yeah NG customer service used to be great. Hopefully it is back in stock this weekend. 

 

Amber has picked up a bit but is still not well. She is making a fuss to get fed though and actually just barked at me! lol So that is a good sign. 

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Snook   

I'm glad there's some improvement with her and hope she continues to perk up. :)

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JulesP   

I've managed to get a couple of bags of the food at different supermarkets. 

 

I finally got a response from NG today! Over a month later. And the response was "call Coles or Woolworths", so no help at all really. 

 

Used to be a great company until it was sold. Such a shame. 

  • Sad 2

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