Darkrai Posted March 28, 2010 Share Posted March 28, 2010 I would have just contacted the makers lol http://laserlites.com.au/ - has a phone number, generally they are very helpful. I've never used no more stains sorry. Link to comment Share on other sites More sharing options...
BittyMooPeeb Posted March 29, 2010 Author Share Posted March 29, 2010 I would have just contacted the makers lolhttp://laserlites.com.au/ - has a phone number, generally they are very helpful. This was the first thing I did. They apparently dont give advice on using their products any more Link to comment Share on other sites More sharing options...
nynka Posted March 29, 2010 Share Posted March 29, 2010 I would have just contacted the makers lolhttp://laserlites.com.au/ - has a phone number, generally they are very helpful. This was the first thing I did. They apparently dont give advice on using their products any more :D ;) Link to comment Share on other sites More sharing options...
AshleyB Posted March 29, 2010 Share Posted March 29, 2010 Hi guys... I have had the same problem. Bought the stuff and opened it up and it is a green crystal mixture that mixes up like the wet sand/dirt, and I really think it made my dog more dirty after using it. Any ideas? Link to comment Share on other sites More sharing options...
becks Posted March 30, 2010 Share Posted March 30, 2010 I would have just contacted the makers lolhttp://laserlites.com.au/ - has a phone number, generally they are very helpful. This was the first thing I did. They apparently dont give advice on using their products any more So much for customer service! Link to comment Share on other sites More sharing options...
ellz Posted March 31, 2010 Share Posted March 31, 2010 Gee, that's terrific isn't it....NOT! I may not like all of the Plush Puppy Products but at least they bend over backwards to assist if you have a question or problem. Link to comment Share on other sites More sharing options...
sas Posted April 1, 2010 Share Posted April 1, 2010 I always mixed it with boiling hot water, then put it in the fridge to cool. I would spray on affected areas 15 minutes prior to bathing. I would also add to the Shampoo if I needed an extra kick out of it. Link to comment Share on other sites More sharing options...
sas Posted April 1, 2010 Share Posted April 1, 2010 (edited) Hi guys... I have had the same problem. Bought the stuff and opened it up and it is a green crystal mixture that mixes up like the wet sand/dirt, and I really think it made my dog more dirty after using it. Any ideas? Green? It's White which dissolved in hot water. Edited April 1, 2010 by sas Link to comment Share on other sites More sharing options...
t-time Posted April 1, 2010 Share Posted April 1, 2010 Sas - I think you must have missed some of the thread - it's the new green crystal stuff they are having problems with Perhaps it is a new formula? Dunno but either way it sounds like it doesn't work! Guys, I'm wondering if it's the right stuff in the right packaging? :D Did Laserlites or Petcetera confirm it is supposed to be green crystals? Just a thought.... And with all the troubles, I'd be asking for a refund. Link to comment Share on other sites More sharing options...
BittyMooPeeb Posted April 3, 2010 Author Share Posted April 3, 2010 OK. Have some pics now. First, the two bottles of Laser Lites No More stains that are in my posession. Same bottle, same label, same name, same instructions: Link to comment Share on other sites More sharing options...
BittyMooPeeb Posted April 3, 2010 Author Share Posted April 3, 2010 Now, for the contents ...... dramatic music ....... Bottle on the left - green sand like stuff that doesnt dissolve and smells like rotting seaweed, and cant be used according to the instructions. Bottle on the right - white, slightly caustic smelling, dissolves and works as per instructions: Link to comment Share on other sites More sharing options...
ellz Posted April 3, 2010 Share Posted April 3, 2010 Oh.dear. Like the stuff on the left even LOOKS like it could make something white without the assistance of some sort of flaming miracle! Link to comment Share on other sites More sharing options...
Havasneeze Posted April 3, 2010 Share Posted April 3, 2010 Now, for the contents ...... dramatic music .......Bottle on the left - green sand like stuff that doesnt dissolve and smells like rotting seaweed, and cant be used according to the instructions. Bottle on the right - white, slightly caustic smelling, dissolves and works as per instructions: Link to comment Share on other sites More sharing options...
RoxyNHemi Posted April 3, 2010 Share Posted April 3, 2010 I have the stuff on the right... dont think the green seeweady looking stuff would work... i would be reluctant to use! Link to comment Share on other sites More sharing options...
whippets Posted April 3, 2010 Share Posted April 3, 2010 Now, for the contents ...... dramatic music .......Bottle on the left - green sand like stuff that doesnt dissolve and smells like rotting seaweed, and cant be used according to the instructions. Bottle on the right - white, slightly caustic smelling, dissolves and works as per instructions: the stuff on the left looks like a body scrub for humans. Link to comment Share on other sites More sharing options...
becks Posted April 3, 2010 Share Posted April 3, 2010 There is more blue on the label on the right with the correct stuff in it. I wonder if the label on the left has been scanned or copied in some way and someone has tried some dodgy dealing to put some stuff out there that doesn't work??? Money making scheme or to give bad advertising to Laser lites?? Link to comment Share on other sites More sharing options...
BittyMooPeeb Posted April 4, 2010 Author Share Posted April 4, 2010 There is more blue on the label on the right with the correct stuff in it. I wonder if the label on the left has been scanned or copied in some way and someone has tried some dodgy dealing to put some stuff out there that doesn't work??? Money making scheme or to give bad advertising to Laser lites?? Interesting idea. I dont think it could be done though as all the LL stuff is distributed by one company (Petcetera) and I bought my tub directly from them. I'll be at EP next week so I will take both tubs and if the petcetera van is open, I will see if we can get some answers to the green seaweed vs caustic powder conundrum! Link to comment Share on other sites More sharing options...
t-time Posted April 4, 2010 Share Posted April 4, 2010 Yeah - and your money back!!! :D Geezus!! Don't put that stuff on my dog!! Link to comment Share on other sites More sharing options...
BittyMooPeeb Posted April 4, 2010 Author Share Posted April 4, 2010 Geezus!! Don't put that stuff on my dog!! ** runs off to try and get green seaweed and sand out of Arki's coat ** Link to comment Share on other sites More sharing options...
sas Posted April 4, 2010 Share Posted April 4, 2010 Looks like something has been put into the wrong container? Link to comment Share on other sites More sharing options...
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