CrazyCresties Posted July 7, 2014 Share Posted July 7, 2014 (edited) Just looking to order some VAN complete mix and Pookinuk seem to have some good prices and reasonable shipping. A quick DOL search shows that the service from them wasn't that great a couple of years ago - does anyone use them now and has the service improved? If not, any recommendations for other sites that don't charge a fortune for shipping to WA? Cheers :) Edited July 7, 2014 by CrazyCresties Link to comment Share on other sites More sharing options...
Yonjuro Posted July 7, 2014 Share Posted July 7, 2014 I am in WA and have ordered many times from them and found it always to be excellent, cheap shipping and super fast. Link to comment Share on other sites More sharing options...
Salukifan Posted July 7, 2014 Share Posted July 7, 2014 Have used them quite a bit and never had an issue. Link to comment Share on other sites More sharing options...
megan_ Posted July 7, 2014 Share Posted July 7, 2014 I used them a few years ago and the service was terrible . Ordered two bags of food. Nothing arrived so I email and emailed. One bag finally pitched up . Rang them to politely ask about the second bag and the guy was very rude - how date I want to know where the bag of food I paid for a month ago was! Eventually got my money back but I'll never use them again. Link to comment Share on other sites More sharing options...
Mim Posted July 7, 2014 Share Posted July 7, 2014 I have used them a handful of times over the years (rarely buy dry food) and have only ever had good service. Link to comment Share on other sites More sharing options...
CrazyCresties Posted July 7, 2014 Author Share Posted July 7, 2014 Great, thanks guys - that sounds mostly pretty good. $5 shipping is a lot more appealing than $30 :) Link to comment Share on other sites More sharing options...
korbin13 Posted July 7, 2014 Share Posted July 7, 2014 My Pet Warehouse sells VAN and has $4.99 postage. I have found them to be good. They also have an outlet in Perth so I often get the VAN quite quickly although once I had to wait a week and a half. Link to comment Share on other sites More sharing options...
OSoSwift Posted July 7, 2014 Share Posted July 7, 2014 YOu can get VAN from PetStock and Better pets and gardens in Perth Link to comment Share on other sites More sharing options...
CrazyCresties Posted July 8, 2014 Author Share Posted July 8, 2014 My Pet Warehouse sells VAN and has $4.99 postage. I have found them to be good. They also have an outlet in Perth so I often get the VAN quite quickly although once I had to wait a week and a half. Ok thanks for that - if Pookinuk let me down I'll try them next time. YOu can get VAN from PetStock and Better pets and gardens in Perth PetStock have no stores near me, but I'll check out the prices at Better Pets and Gardens - thanks Oso :) I got my first 5kg bag from Pet Barn but it was $75, compared to $50 online at Pookinuk. I need a puppy version of the complete mix now as well for Poppy so saved $45 online! Link to comment Share on other sites More sharing options...
OSoSwift Posted July 8, 2014 Share Posted July 8, 2014 Wow there you go! Link to comment Share on other sites More sharing options...
Ben and Jerry Posted July 8, 2014 Share Posted July 8, 2014 If you want to buy it directly and avoid postage costs/waits. You can purchase it at Petbarn for the price offered by Pookinuk. Just mention "price pledge" and they will match the price, as long as the site is Australian (from a brief look it appears to be). Link to comment Share on other sites More sharing options...
CrazyCresties Posted July 8, 2014 Author Share Posted July 8, 2014 Ah that's good to know, thanks B&J, I'll ask them about that next time I'm in there :) Link to comment Share on other sites More sharing options...
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