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Budget Pet Products


Gretel
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Time to buy some new heartworm meds and I was looking for cheap and came across this one. Has anyone bought from them? http://www.budgetpetproducts.com.au/new/index.php Their prices look good on what I've been looking at. :)

I buy my comfortis from this company and will continue to be a repeat customer while they are price competative and provide a great service. I usually receive my order within two-three days of payment and I am interstate.

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I use Pet Products and they are cheaper than Budget and they have free postage :)

Do you have a link for that one KW? :) Budget have free postage on the Sentinel I was looking at.

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is there a thread somewhere with links to buy pet products somewhere? I know theres a thread in show ring about places to get show products. One for general stuff would be good if it isnt here somewhere already!

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Sounds like it could be this one? http://www.petproductsontheweb.com.au/

I had an order not turn up from here and I managed to contact them by phone as not once did they reply to my numerous emails and every time he said he would get straight onto it then did nothing. On my last phone call after I told him I frequent this forum and we provide feedback on how we found companies he finally gave me a refund and managed to do it in 2 minutes after 2 months of getting nowhere, they still lost me as a customer .

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  • 5 months later...

Sounds like it could be this one? http://www.petproductsontheweb.com.au/

I had an order not turn up from here and I managed to contact them by phone as not once did they reply to my numerous emails and every time he said he would get straight onto it then did nothing. On my last phone call after I told him I frequent this forum and we provide feedback on how we found companies he finally gave me a refund and managed to do it in 2 minutes after 2 months of getting nowhere, they still lost me as a customer .

I have just gone through exactly the same thing.

I had bought from them a couple of times previously with no problem.

This time, I ordered in plenty of time, gave myself a month for it to arrive before I needed the Sentinel but it never turned up. I emailed and he replied saying there was a delay in dispatch but it never turned up. The website disappeared for quite a few days, which also meant two of the email addresses I had bounced back but I tried the other email address. I called the phone number and "somebody else" answered the phone who said that Robert was away until the next week. He also said that since I paid with Paypal, everything would be ok. I emailed again but no response. I lodged a dispute with Paypal which escalated to a claim immediately. I did manage to speak with him again and he did say he'd look into it and call me back but of course, he didn't. I emailed once more and tried to ring again but no answer and no reply.

He had until yesterday to respond to Paypal and I received an email today saying that I would be getting a refund through Paypal.

I don't know what has happened. The site is back up again but they have lost me, too.

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I would've highly recommended them until this time. I know that things go missing or things can go wrong but it's the way they handled the situation that I was most disappointed with. No return email, no return phone call. I was completely ignored.

I found Sentinel Spectrum for the same price at our local Chemist Outlet, so at least I can buy that when I want it and not have to worry about it not turning up and not getting a refund.

Problem solved.

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I have used them lots of times via Ebay and it normally arrive's the next day.

However their price for Advocate has crept up, and i can now get it off another powerseller on Ebay for almost $20 less so tried them this time, and came 2 days later. :)

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My sister asked me yesterday about Pet Products on the Web. I told her what had happened to me and her order that she placed just before I did has also not arrived. I've told her to go through Paypal and get a refund. She won't be using them again, either.

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I have used them lots of times via Ebay and it normally arrive's the next day.

However their price for Advocate has crept up, and i can now get it off another powerseller on Ebay for almost $20 less so tried them this time, and came 2 days later. :)

Who did you buy Advocate from? My sister is looking to buy some :)

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